CONTROLLER OF PERSONAL DATA:

POMA Studio, sole proprietorship for services, production, and commerce, owned by Jelena Rajčević
Vodovodna 9, 10000 Zagreb, Croatia
e-mail: info@peculiarpond.com

For the purposes of this privacy policy, "we" refers to the aforementioned controller of personal data.

This privacy policy has been created to inform users and customers of the Peculiar Pond products and website www.peculiarpond.com and the online store at peculiarpond.myshopify.com about how we take care of their privacy.

Despite the fact that we use various tools to protect users' personal data, given the nature of data exchange over the internet, we cannot guarantee the protection of any information transmitted on the website www.peculiarpond.com and we are not responsible in the event of its misuse by a third party.

DATA COLLECTION

Personal data is any information relating to an individual whose identity is established or can be established; an individual whose identity can be established is a person who can be identified directly or indirectly.

We collect your personal data only when you voluntarily provide this information.

On the website www.peculiarpond.com and the online store at peculiarpond.myshopify.com, there is no obligated user registration. Your data is collected solely for the following purposes:

1. For the purpose of payment

2. For the purpose of delivering products

3. For the purposes of delivering invoices, confirmation of the concluded contract, and other data necessary for the use of the product.

1. DATA COLLECTION FOR PAYMENT PURPOSES

The online shop on the website peculiarpond.myshopify.com uses the Shopify platform, which provides tools for ordering and selling our products. When ordering products, the customer's data is securely stored on a protected server through the company Shopify and their databases.

Secure payment is processed through the Shopify Payments processor. Shopify Payments uses the payment information provided by the customer of the product. Shopify Payments, as the processor of credit card authorization and payment, handles personal data as a data processor and manages personal data in accordance with the General Data Protection Regulation of the European Parliament and Council, as well as under the strict rules of the PCI DSS Level 1 regulation regarding the protection of data entry and transmission. Shopify Payments uses an SSL certificate with 128-bit encryption and the TLS 1.2 cryptographic protocol as the highest levels of protection for data entry and transfer.

Personal data used for authorization and payment purposes, or for fulfilling obligations under the Contract or based on the Contract, are considered confidential information. Shopify Payments does not process or use personal data except for the purposes of executing the contract, authorization, and payment. Shopify Payments guarantees compliance with all conditions set by applicable data protection regulations for data processors, particularly by taking all necessary technical, organizational, and security measures, which is especially confirmed by the PCI DSS Level 1 certification.

2. DATA COLLECTION FOR PRODUCT DELIVERY NEEDS

In the case of purchasing physical products with digital components, we will ask for your first and last name and your address for the delivery of the shipment. The provided data will not be used for any other purposes.

3. DATA COLLECTION FOR THE PURPOSES OF INVOICING, CONFIRMATION OF CONTRACT SIGNING, AND OTHER DATA REQUIRED FOR PRODUCT USAGE

For the purpose of delivering invoices, confirmation of the concluded contract, and other information necessary for using the product, we will request your email address. We can only use this later to inform you about our products, and you can unsubscribe by clicking the appropriate link in the email.

PROTECTION OF YOUR DATA

To protect your personal data, we use technical and organizational security measures. We keep and protect your personal data for the duration of your business relationship with us.After the purchase is completed and the shipment is sent, we do not retain data from groups 1 and 2, while we keep data from group 3 for the purpose of informing about any changes in the use of purchased products and informing about our other products.

We will not share your data with third parties without your consent. Exceptions are delivery services, authorized bodies of the executive authority of the Republic of Croatia, and for the purposes of investigative actions based on a valid court order.

Any comment or review left by a user on any of our social media channels or on sales pages may be used for marketing purposes on the website www.peculiarpond.com or elsewhere to promote the Peculiar Pond brand. If you have left such content, we consider that you agree to its use for the stated purposes.

RIGHTS OF INDIVIDUALS

For all information regarding whether we collect your personal data, please contact us at info@peculiarpond.com.

You can request information about: the type of personal data; the purpose of its processing; who outside our business has received your personal data from us; the source of the personal data; and how long we will retain the data. You have the right to correct any personal data we hold if it is inaccurate. You can also, with certain exceptions, request that we delete your data or stop processing it. You can request that we stop using your personal data for direct marketing purposes. In many countries, you have the right to file a complaint with the relevant data protection authority if you are not satisfied with how we handle your personal data. If it is technically feasible, we will send you your personal data based on your request.

If you submit a request to send your personal data to info@peculiarpond.com, we will fulfill that request free of charge. If we cannot meet your request within a reasonable timeframe, we will inform you of the date when we will fulfill the request. If for some reason we cannot fulfill your request, we will send you an explanation as to why we were unable to meet your request.

COOKIES

Our website www.peculiarpond.com uses cookies to provide you with a better and simpler user experience.

Cookies are text files that contain groups of data stored on your computer or mobile device each time you visit our website through browsing, which allows our website to recognize your computer or mobile device during your next visit.

If you do not agree to the use of cookies, please disable them through individual options by following the instructions depending on your browser so that cookies from this website cannot be sent to your device.

On our website, the following cookies are used:

Necessary cookies

Some cookies are required to provide core functionality. The website won't function properly without these cookies and they are enabled by default and cannot be disabled.
cookiehub: Used by CookieHub to store information about whether visitors have given or declined the use of cookie categories used on the site.

Analytical cookies

Analytical cookies help us improve our website by collecting and reporting information on its usage.
_ga: Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions.
_ga_: Contains a unique identifier used by Google Analytics 4 to determine that two distinct hits belong to the same user across browsing sessions.

Marketing cookies

Marketing cookies are used to track visitors across websites to allow publishers to display relevant and engaging advertisements. By enabling marketing cookies, you grant permission for personalized advertising across various platforms.
_fbp: Facebook Pixel advertising first-party cookie. Used by Facebook to track visits across websites to deliver a series of advertisement products such as real time bidding from third party advertisers.
lastExternalReferrer: Detects how the user reached the website by registering their last URL-address.
lastExternalReferrerTime: Used by Meta Pixel to record when a visitor last arrived from another site (such as Facebook, Instagram, or elsewhere) for advertising and attribution purposes.
topicsLastReferenceTime: Used by Meta Pixel to remember the last time it checked browser topics for personalized advertising.

Other cookies

PH_HPXY_CHECK: Session cookies, necessary for user browsing and required for the proper functioning of the website and the use of the services contained therein. In their absence, the website or some of its parts may not function correctly. Therefore, these cookies are always used regardless of user settings. This category of cookies is always sent from our domain. Users can delete these cookies using their browser's functionality.

CHANGES TO THE PRIVACY POLICY

We regularly update our privacy policy to ensure it is accurate and up-to-date, and we reserve the right to change its content depending on whether the types of data we process and the nature of the processing have changed. All changes and amendments will be timely published on our website in accordance with the principle of transparency.